Terms of Service

Effective Date: 6-11-26

These Terms of Service govern the use of services provided by TopTek Solutions (“TopTek”, “we”, “our”, or “us”).

By requesting services from TopTek Solutions, you agree to these Terms of Service.

Services

TopTek Solutions provides technology consulting and support services for homes and businesses, including but not limited to:

  • Computer support

  • Network and WiFi services

  • Printer support

  • Smart device support

  • Technology consulting

  • Device setup and configuration

  • Remote and on-site technical assistance

Scheduling and Appointments

Appointments are scheduled based on technician availability.

Customers are responsible for providing accurate contact information and access to equipment necessary to perform services.

Estimates and Invoices

Estimates are provided when appropriate and are subject to change if additional work is required.

Invoices are due according to the payment terms shown on the invoice.

SMS/Text Messaging Terms

By providing your mobile phone number, you consent to receive text messages from TopTek Solutions regarding:

  • Appointment confirmations

  • Appointment reminders

  • Service notifications

  • Technician updates

  • Customer support communications

  • Billing and payment notifications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Your consent to receive text messages is not a condition of purchasing services.

Cancellation Policy

Customers should provide reasonable notice for appointment cancellations or rescheduling requests.

Limitation of Liability

TopTek Solutions will use reasonable care in providing services but cannot guarantee that all technical issues can be resolved.

To the maximum extent permitted by law, TopTek Solutions shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.

Privacy

Your use of our services is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Updated versions will be posted on this website.

Contact Information

TopTek Solutions

Email: toptek.help@gmail.com

Phone: (484)509-1312

Website: https://www.topteksolutions.net