Privacy Policy

Effective Date: 6-11-26

TopTek Solutions (“TopTek”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information when you contact us, request services, submit forms, or communicate with us:

  • Name

  • Phone number

  • Email address

  • Service address

  • Information related to your service request

  • Communications sent through phone, email, or text message

How We Use Information

We use your information to:

  • Provide requested services

  • Schedule appointments

  • Respond to inquiries

  • Send appointment reminders and service updates

  • Communicate regarding invoices, estimates, and payments

  • Improve our services and customer experience

  • Maintain business records

Text Messaging Communications

By providing your phone number, you consent to receive text messages from TopTek Solutions related to:

  • Appointment scheduling and confirmations

  • Appointment reminders

  • Service updates

  • Technician arrival notifications

  • Customer support communications

  • Invoice and payment notifications

Message frequency varies depending on your interactions with our company.

Message and data rates may apply.

You may opt out of text messaging at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers that assist us in operating our business, including scheduling, invoicing, payment processing, communication, and customer management platforms.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You may contact us to:

  • Request access to your information

  • Correct inaccurate information

  • Request deletion of information where permitted by law

Contact Information

TopTek Solutions

Email: toptek.help@gmail.com

Phone: (484)509-1312

Website: https://www.topteksolutions.net

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.